Ry36 takes the privacy of every member seriously. This document clearly and honestly explains how we collect, use, store and protect your personal data — without confusing legal jargon. We recommend reading it before you register so you fully understand your rights as an ry36 user.
Six core principles that underpin how ry36 handles every member's personal data with full accountability and trust.
All data transmitted between your device and ry36's servers is protected by 256-bit SSL encryption — the same security standard used by major Malaysian banking institutions such as Maybank and CIMB. Your data is never sent in plain text over the internet, without exception.
Ry36 believes your personal data belongs to you. You may request access to the data we hold, ask for corrections if anything is inaccurate, or request the deletion of your account and associated data at any time. All requests will be processed within 30 calendar days of receipt by the ry36 team.
Ry36 does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your data is only shared with service providers essential to the operation of the platform — and all such providers are bound by strict confidentiality agreements with ry36.
Ry36 follows the principle of data minimisation — we only collect information that is genuinely necessary to provide services to you. We do not request irrelevant data purely for marketing or analytical purposes that offer no direct benefit to you as an ry36 player.
There are no hidden agendas in ry36's Privacy Policy. Every category of data we collect and every purpose for which it is used is clearly stated in this document. If ry36 plans to use your data for any new purpose not covered here, we will notify you in advance and seek your explicit consent.
Ry36's Privacy Policy is built on international best practices in data protection. All data handling processes at ry36 are designed to comply with the data protection requirements relevant to our platform's operations, ensuring that the fundamental privacy rights of every Malaysian player are always respected and upheld.
Important Note: By registering and using the ry36 platform, you confirm that you have read and understood this Privacy Policy and agree to how we handle your personal data as described herein. If you disagree with any part of this policy, please do not use the ry36 platform.
This Privacy Policy is published by ry36, the operator of the online casino and sports betting platform at ry36.click. This document explains how ry36 collects, processes, stores, and protects the personal data of users who register for or use any of our services.
The ry36 Privacy Policy applies to all users of our platform regardless of how they access it — whether via a web browser on a personal computer, an Android or iOS smartphone, or a tablet. It covers all your interactions with ry36, from the registration process, deposits via Touch 'n Go eWallet or DuitNow, gaming activities such as slots, baccarat and live match betting, through to communications with our customer support team.
Ry36 is committed to respecting the privacy of Malaysian players. We understand that trust is the foundation of a lasting relationship between a platform and its users. This document is written in plain language so you know exactly what happens to your information — not just terms buried in a lengthy page that nobody reads.
When you register for or use ry36, you voluntarily provide us with certain information. This data includes:
Like most online platforms, ry36 also collects certain data automatically while you use our platform. This data is not used to personally identify you but helps us improve the overall user experience:
Ry36 maintains complete records of all financial transactions associated with your account, including deposit history, withdrawal history, bonus amounts received and used, and betting history. These records are required for accountability, payment verification, dispute investigations and compliance with anti-money laundering (AML) requirements.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | Age verification & KYC |
| Contact Data | Email, phone number | Communications & OTP |
| Financial Data | Payment method, transaction history | Payment processing |
| Technical Data | IP, device, browser | Security & fraud detection |
| Gaming Data | Betting history, winnings | Accountability & Responsible Gaming |
Ry36 uses collected data solely for legitimate purposes directly related to delivering platform services to you. The primary purposes are as follows:
Your identity and contact data are used to create and manage your ry36 account, verify that you meet the minimum age requirement of 18 years, process KYC checks where required, send important account notifications, and allow you to log in securely via two-factor authentication.
Your payment method details — whether Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX online banking — are used solely to process your deposits and withdrawals in MYR. ry36 does not store your full eWallet or banking account details — sensitive payment information is handled directly by certified third-party payment providers who are bound by mutual confidentiality agreements with ry36.
Technical data such as IP addresses, device information, and account activity patterns are used by ry36's systems to detect and prevent fraud, multi-account usage, bonus abuse, money laundering attempts, and other security threats. This protects not only ry36 but also every member who uses the platform in good faith.
Your gaming activity data — including play frequency, wagering amounts and gameplay patterns — is analysed in aggregate by ry36's responsible gaming team to identify players who may need assistance or support. This forms part of ry36's commitment to the wellbeing of every member. For more information, visit the Responsible Gaming us.
Your email address and phone number are used to send important account-related information, transaction notifications, policy updates, and — with your consent — relevant promotional offers. All marketing emails from ry36 include a working unsubscribe link. You may opt out of marketing communications at any time without affecting your use of the ry36 platform.
Ry36 retains transaction records and certain account data for specified periods to meet legal compliance requirements related to anti-money laundering, financial reporting and internal audit needs. This data is not used for any other purpose and is deleted once the mandatory retention period ends.
Ry36 invests heavily in security infrastructure to protect every member's personal data. The security measures we have in place include:
Shared Responsibility: While ry36 implements comprehensive security measures, the security of your account also depends on your own actions. Use a strong, unique password for your ry36 account, never share your login credentials with anyone, and contact us immediately at support@ry36.click if you suspect any suspicious activity on your account.
Ry36 does not sell or disclose your personal data to third parties for their own marketing purposes. That said, ry36 works with certain categories of third-party service providers that are essential to the platform's operations. All such providers are bound by data processing agreements that require them to protect your data to the same or higher standard as ry36.
To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, ry36 shares the necessary transaction information with the relevant payment providers. This data sharing is kept to the minimum required — only the transaction amount, account identifier, and verification details are shared, not your full user profile.
The ry36 platform integrates games from licensed providers such as Microgaming, Pragmatic Play, Evolution Gaming, NetEnt, and other partners. Minimal game data — such as session identifiers and stake values — is shared with these providers for the technical processing of game rounds. These providers do not receive your full personal identity information.
Ry36 may be required to disclose user data to the relevant authorities pursuant to a court order, criminal investigation or other legitimate legal requirement. In such cases, ry36 will endeavour to notify the affected user where permitted by law to do so.
Cookies are small text files stored by your web browser when you visit a website. ry36 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how users interact with our platform.
You can manage your cookie preferences through your web browser settings. Most modern browsers allow you to view, delete or block cookies from specific websites. Please note, however, that disabling essential cookies may affect the functionality of the ry36 platform and your gaming experience. Login session cookies, for instance, are required for ry36 to recognise you as an authenticated user throughout your session.
Ry36 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. The following are general guidelines on ry36's data retention periods:
Once a retention period has expired or data is no longer required, ry36 will securely delete or anonymise that data using appropriate methods. User-requested data deletions will be processed within 30 days, subject to any minimum retention requirements mandated by law.
As an ry36 platform user, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@ry36.click and state your request clearly.
We fully respect your rights. The following are rights you may exercise at any time.
You may request a copy of all personal data that ry36 holds about you. The request will be processed within 14 business days and the data will be provided in a readable format.
If any data that ry36 holds is inaccurate or out of date, you have the right to request a correction. Information you can update yourself via your account settings can be changed directly without needing to contact us.
You may request the deletion of your account and personal data. The request will be processed within 30 days, subject to the minimum retention requirements mandated by applicable financial regulations.
You can request that ry36 stop processing your data for specific purposes — such as marketing communications — without having to close your account entirely. Such requests will be actioned within 72 hours.
You may request that ry36 provide your data in a portable, machine-readable format (such as JSON or CSV) so you can transfer it elsewhere if needed.
You may withdraw consent for consent-based data processing — such as receiving promotional emails — at any time, without penalty or impact to your core ry36 account services.
The ry36 platform is strictly limited to individuals aged 18 and above. ry36 does not knowingly collect or process personal data from anyone under the age of 18. Should ry36 discover that data has been collected from an underage user, that data will be deleted immediately and the account in question will be closed without notice.
Parents or guardians who suspect that a child under their care has registered for or used the ry36 platform are urged to contact us immediately at support@ry36.click. ry36 will take prompt action to resolve the situation, including the immediate deletion of all related data.
Ry36 reserves the right to update this Privacy Policy from time to time in response to changes in business practices, legal requirements, or decisions informed by user feedback. Every updated version of the Privacy Policy will be published on this page with a clearly stated effective date.
For material changes — those that significantly affect how we use your data — ry36 will notify all active members via their registered email address at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision about your continued use of the ry36 platform.
Your continued use of the ry36 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account before they take effect by contacting our support team.
For any questions, concerns, or requests relating to ry36's Privacy Policy or your personal data, please reach out to us through the following channels:
The ry36 team will acknowledge your request within 24 hours and provide a full response within 14 business days. For more complex requests such as full data exports or account deletion, the process may take up to 30 calendar days.
When contacting us regarding privacy matters, please include your ry36 username or registered email address so we can verify your identity before processing any request involving personal data. This verification step is there to protect you — we have no intention of disclosing your data to the wrong party.
Related Terms: This Privacy Policy should be read alongside Terms & Conditions ry36 which contains further details on the rules governing use of the platform. For information on the responsible gaming tools we provide, visit the Responsible Gaming us. If you have general questions about ry36, the FAQ may have the answers you're looking for.
Ry36 takes your privacy seriously so you can focus entirely on your gaming experience — slots, live baccarat, EPL betting, Malaysia Super League and more — with complete peace of mind.